Phone +916377008329
RETURN POLICY FOR INDIAN CUSTOMERS: RETURNS BY INDIAN CUSTOMER 1. If the customer is unsatisfied with the product delivered then he/she needs to mail us at jaipri167@gmail.com within 7 days from the date of receiving the parcel. The customer has to send back the parcel to Jaipri's provided address. Return Address will be confirmed to you by mail only. Jaipri does not arrange a reverse pickup. We provide Store Credit for processing such returns Store Credit - We add an amount equal to the product value to your ' Jaipri Account '. You can use this credit amount when you reach the cart/payment page of the website during your next purchase with us. Store Credit will be issued only after we receive back the product and validate the return 2. If the return is due to an error on our part (incorrect item sent, damaged/defective product), we will replace the product or provide store credit of the full invoice value as per customer demand 3. Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue a store credit of the appropriate amount within 10 days The customer agrees not to dispute the decision made by Jaipri and accepts Jaipri's decision regarding the return validation that is - if the product is valid to be accepted as a return or not. The non-Valid return will be sent back to the customer and the customer will be blacklisted for future purchases. For the repeated return of products from a customer i.e. more than 50% of the delivered products, the customer will be intimated that future orders on a non-cancellation and non-return basis. Afterward, all future orders will be processed on mentioned conditions. Items to be returned must be unused, unworn, and undamaged. Return items will only be accepted in their original packaging, including polyester bags, tags, boxes, or dust bags. Any items that have been damaged will not be accepted and will be sent back to the customer. No returns or exchanges will be accepted for the custom/personalized products. CANCELLATIONS BY INDIAN CUSTOMER If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order by contacting us at jaipri167@gmail.com. If you cancel your order within 24 hours, we will refund the full amount. No request for cancellation will be entertained after 24 hours of placing the order. The customer agrees not to dispute the decision made by Jaipri and accept Jaipri’s decision regarding the cancellation. RETURN POLICY FOR INTERNATIONAL CUSTOMERS: RETURNS BY INTERNATIONAL CUSTOMER 1. If the customer is unsatisfied with the product delivered then he/she needs to mail us at jaipri167@gmail.com within 7 days from the date of receiving the parcel. Once your request is received and approved, you will be asked to ship the products to Jaipur, India. Jaipri does not arrange reverse Pickup. Return Address will be confirmed to you by mail only. 2. Responsibility for the safety of the product returned by the customer lies with the customer only. Jaipri will not be held responsible for the damage caused during the transit of the product from the customer to Jaipri return address. Once returns are received by us and clear quality checks, you will receive store credit. 3. In the unlikely event that your product arrives damaged or you receive the wrong product, you should email us at jaipri167@gmail.com along with a photo of the damaged product. You must email us about any damaged items in your shipment within 24 hours of receiving your order. In such cases, we offer a full Store Credit. All Custom Duties levied for the return of the product will be borne by the customer. All returns are subject to the discretion of Jaipri. For Exchanges by international customers, the above return policy is applicable. Shipping charges are borne by Customers. Any other questions or clarifications, please contact us at jaipri167@gmail.com CANCELLATIONS BY INTERNATIONAL CUSTOMER If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order by contacting us at jaipri167@gmail.com If you cancel your order within 24 hours, we will refund the full amount. No request for cancellation will be entertained after 24 hours of placing the order. For any query WhatsApp 0091-6377398926 or mail us at jaipri167@gmail.com